Security Services
In an uncertain world, telephone lines are routinely monitored. Many security agencies monitor every incoming and outgoing telephone call. In order to monitor calls, teams of multilingual operators are employed to distinguish between languages. This can be both cumbersome and expensive to do as it is difficult to find resources that are multilingual.

Alivox provides the solution that will be accurate and yet cost effective through its product – ALiS. ALiS will process the incoming speech and be able to recognise the language. If the language is of interest it will be passed to resource that knows that language and thus handle it effectively. Hence this will allow the security services to not only know the ethnic and language background of the speakers involved but also drive down costs and free up resources to do other useful tasks.

In addition to languages ALIS can also distinguish between accents. This is of importance where the automatic surveillance system records conversations in a particular language and there is a need to know the ethnical background of the speakers.